Service designed to exceed your expectations—every time.

Impeccable Concierge Service

At Red Rock Resort, our commitment to personalized service is unwavering—which is why we provide custom concierge services designed to ensure your stay is seamless, stress-free, and completely unforgettable. Our seasoned concierge team is more than happy to assist with any of the following as we plan your perfect itinerary:

  • Restaurant reservations
  • Cabana requests
  • Adventure tours
  • Show tickets
  • Floral & gift basket requests
  • Transportation reservations

Contact Concierge



Shuttle Schedules


Airport pick up is located at Terminal 1 on Level 0.
While we always do our best to exceed our guests’ expectations, please note that rare delays may occur due to circumstances beyond our control.

Airport to Red Rock

Pick up from ground zero

7:00 am
9:00 am
11:00 am
1:00 pm
3:00 pm
5:00 pm
7:00 pm

Red Rock to Airport

Drop off at departure level

6:00 am
8:00 am
10:00 am
12:00 pm
2:00 pm
4:00 pm
6:00 pm

The Shuttle is a courtesy service to our Hotel Guests Only.

Notice Recommended For ADA Transportation.
Please Contact The Red Rock Bell Desk.

Phone icon 702.797.7870

Please be advised that all schedules are subject to change.
Seating is limited first come, first serve basis.

Must be a hotel guest. Delays may result due to circumstances beyond our control such as weather, mechanical, traffic, etc.

Shuttle FAQ

Shuttle FAQs
Where does the shuttle depart from at McCarran Airport?
The shuttle from the airport will depart from Terminal 1 at the Zero Ground Level located below the baggage claim. If your flight lands in Terminal 3, please take the inter-terminal tram to Terminal 1. The shuttle does not have a scheduled parking spot.

What are the travel times for the shuttle?
The travel time from Red Rock Resort to McCarran Airport is approximately 30-40 minutes. .

How much does it cost to use the shuttle?
The use of the hotel shuttles is an inclusion of the hotel’s resort fee

Do I have to be a hotel guest to use the shuttle?

How do I make reservations for the shuttle?
The hotel does not accept advance reservations for the shuttle service. If you are arriving at McCarran Airport, you should have sufficient time to collect your luggage and catch the shuttle as long as your flight arrives at least 30 minutes prior to the scheduled departure time. To use one of the shuttles from the resort to the strip or airport, you must check in with the Bell Desk 30 minutes or less before the shuttle you want to use. They will issue you a pass that holds your seat on the shuttle.

Will they hold the shuttle for me if I am running late?
For the convenience of all guests, we make every effort to adhere to the published schedule. Because of this, we are unable to delay the shuttle departure times. If the shuttle schedule is not convenient for your itinerary, please contact the Concierge at 702.797.7877 to discuss alternatives.

I am arriving with a large group. Will the shuttle be able to accommodate us all?
Shuttle space is limited. For large parties, please call the Concierge at 702.797.7877 to make arrangements for private transportation.

Luxury Redefined

Named one of the world’s best new hotels by Conde Nast Traveler and a Four-Diamond recipient since opening, Red Rock Resort holds an array of accolades to its name. Here, we’ve made it our mission to offer our guests unparalleled luxury and personalized service in a way no other property in our valley does. It is our goal and our pleasure to exceed expectations, every single time.

Amenities for
the Ages

We’re committed to ensuring every guest has access to the high-end amenities that Red Rock is known and awarded for. Every guest room at Red Rock Resort includes:

  • Shuttle service to and from airport
  • 65-inch ultra high-definition TVs
  • Concierge service
  • Executive work desk with high-speed WIFI available
  • iHome bluetooth alarm clock with speakerphone with Qi wireless charging
  • 24-hour in-room dining
  • Fitness facility
  • Gilchrist & Soames of London amenities
  • Egyptian cotton linens
  • Private automated mini-bar
  • Down comforters
  • In-room laptop safe
  • Iron and ironing board
  • Separate bathtub and showers
  • Multi-line speaker telephone with data port
  • Digital Newspaper through Pressreader
  • Plush Red Rock embroidered robe